Joyce O’Carroll (Testimonial)

As a former adult learner at the Waterford & Wexford ETB I am writing to tell you my experience and how life has progressed since then.

My name is Joyce O’Carroll I started in the Waterford & Wexford ETB ( Tramore) in September 2009 doing FETAC level 5 Healthcare Support. At the time I was doing voluntary work with the elderly in the community.

I can clearly remember my first class. The tutor Cathy Freiby went through all about the course contents and requirements. Let me say I was abit shocked and overwhelmed. It was 20 years since I left school. I felt there is no way I will be able for this. At the end of the class I stayed back to talk to Cathy voicing my concerns. I was put at ease straight away. Cathy told me that we were all adult learners and all in the same boat reassuring me that the tutors would always be there for us.

In the 2 years I successfully completed 9 modules, yes there were times when I found it difficult. But I had my tutors and fellow students to talk and work things through everybody helped each other out. It was a fantastic achievement for me I was so proud of myself. I have met some amazing people, which I can truly say will be life long friends. I finished in the Tramore in June 2011. I do miss it. But life goes on!

In September 2011 I set up my own business Wigworld, specialising in wigs and hairpieces for medical related hair loss due to Chemotherapy, Aleopica and Thinning hair. I am a one stop shop from consultation, fitting, styling, aftercare, maintenance and pre & post hair loss services.

A lot of what I have learnt from the .Healthcare Support course is followed through into what I am doing today. It goes hand in hand. All my skills and knowledge combined is what makes Wigworld a success story.

2011- I was a finalist in ‘Excellence in Professional Services ‘ at the South East Women in Business Conference and Awards.

2012- I won ‘Businesses Women of the Year ‘ at the Waterford Mirco Business Network Awards.

2013- I was a finalist in Best in New Business’ at the FAB Waterford Women in Business Awards.

2014 -I won ‘ Best in Business Services’ at the FAB Waterford Women in Business Awards


I can highly recommend the centre to anyone considering developing their skills and learning new ones.

If there is anything to be learned from reading this is:

“ If I can do it so can you”


Have a look at my website

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